How Do I Donate?
- Join DonateDirect to become a donor.
- Provide a basic description of the item(s) you are donating.
- Be linked with a charity or support worker who needs your item once a match is made. They will help coordinate the transfer of the item.
Your donated item can be transferred in one of three ways:
- Deliver your item in person to the charity or community service provider/support worker.
- Collection by an approved charity or support worker from an approved community service provider/support worker.
- Post your item to the charity or support worker/community service provider.
- COURIER - DonateDirect can organize a courier service for medium-sized items
when tax-deductible donation is made to cover the cost. For more information,
email info@donatedirect.org.au.
what can I Donate?
As a general rule, you can donate new and used essential household items that are of a high quality, and are not stained, torn, broken, or faulty.
Any sheets, blankets, towels, or other linen must be freshly laundered or dry-cleaned and free from tears and stains.
Community partners have the right to refuse collection of an item if it appears damaged, stained, broken, unsafe, or not suitable for its purpose, or for change of mind.
Please note that we do not rehome baby items.
WHAT CAN BE DONATED
We accept new and used essential household items that are of high quality. We don’t takeitems that are stained, torn, broken or faulty.
GENTLY USED FURNITURE
Must be in good condition, not stained, torn, damaged, or broken, or faulty.
Accepted:
Couches
Recliners; armchairs
Dining tables
Dining chairs
Bed frames– if disassembled must include handwritten or original instructions from donor
as to how to reassemble.
Mattresses and bases – no stains or tears. Must be less than 15 years old.
Coffee tables
Buffets
Chests of drawers
Desks
Desk chairs
TV entertainment units – must not designed for latest TV models
Not accepted:
Any items that are stained, torn, damaged, or broken, or faulty.
Bookcases/bookshelves
Large wall units
Older-style TV entertainment units (designed to accommodate old style CRT TVs)
Bunk beds; water beds; loft beds
Bed frames with wire bases
Stand alone bed heads or parts of beds that do not form a complete set
Bean bags
KITCHENWARE
Accepted:
Plates
Bowls
Mugs/cups
Cutlery
Pots
Pans
Kitchen utensils (eg., spatulas)
Not accepted
Knife block sets
Any knives except table cutlery
LINEN
Any linen must be freshly laundered or dry-cleaned and not stained, torn, or faulty.
Accepted:
Bed linen (doona covers; flat sheets; fitted sheets; pillow cases; mattress protectors).
Doonas
Blankets
Towels
Pillows – must be new
Not accepted:
Any linen that is stained or torn
Electric blankets
Used pillows
UNOPENED/NEW TOILETRIES
Accepted:
Shampoo and conditioner
Soap
Unopened toothbrushes
Unopened feminine hygiene products
Not accepted:
Toiletry items that are in low demand or may cause harm (eg., hair dye; hair removal
products)
MISCELLANEOUS
Accepted:
Backpacks
Suitcases on wheels
Floor rugs
Musical instruments (except organs; pianos; wind instrument;, or any instruments that are
blown by mouth or require a mouthpiece)
ELECTRICAL ITEMS
All electrical items must be no more than 13 years old, in good working order and in good
condition. Electrical cabling/plugs must be fully compatible with Australian power outlets
without the need for adapters.
Accepted:
These items are electrically tested and tagged in accordance with Australian Standards by
our community partners upon receipt of item.
Fridges
Televisions (must have base/stand)
Microwaves
Washing machines
Clothes dryers
Vacuum cleaners
Computers – must be wiped of donor’s data
Laptops
Ipads
Smart phones – must be wiped of donor’s data and must include charger
Electric beds – must be less than 5 years old
Electric recliner chairs
Not accepted:
Kettles
Toasters
Clothing irons
Coffee machines
Rice cookers
Electric blankets
Printers
Dryers
Any other small electrical appliance (eg., blenders; toasted sandwich machines).
ITEMS THAT ARE NOT ACCEPTED:
DonateDirect greatly appreciates your generosity, however, there are some things that cannot be accepted for donation due to safety or practicality issues, or where there is low demand for an item.
Clothing – this may be temporary, due to current low demand from our community
partners due to COVID-19/hygiene issues.
Children’s items
Toys
Books
Any baby or young children’s items (eg., cots; port-a-cots; change tables; cradles; car seats;
prams/strollers; high chairs; booster seats; baby capsules) – please donate to St Kilda Mums
Outdoor equipment
Ladders
Lawnmowers and other gardening equipment
Trampolines
Outdoor furniture
Washing lines
Barbeques
Food items (eg., canned food)
Heating and cooling equipment
Heaters
Portable or fixed air conditioners
Fans
Vehicles
Bicycles
Scooters
Furnishings:
Carpets and underlays;
Blinds, curtains, or other window coverings.
Miscellaneous
Weapons
Gas appliances or gas bottles
Fire extinguishers and other pressurised bottles or cannisters
Helmets
How Do I Donate?
Your donated item can be transferred in one of three ways:
when tax-deductible donation is made to cover the cost. For more information,
email info@donatedirect.org.au.
what can I Donate?
As a general rule, you can donate new and used essential household items that are of a high quality, and are not stained, torn, broken, or faulty.
Any sheets, blankets, towels, or other linen must be freshly laundered or dry-cleaned and free from tears and stains.
Community partners have the right to refuse collection of an item if it appears damaged, stained, broken, unsafe, or not suitable for its purpose, or for change of mind.
Please note that we do not rehome baby items.
WHAT CAN BE DONATED
We accept new and used essential household items that are of high quality. We don’t takeitems that are stained, torn, broken or faulty.
GENTLY USED FURNITURE
Must be in good condition, not stained, torn, damaged, or broken, or faulty.
Accepted:
Recliners; armchairs
Dining tables
Dining chairs
Bed frames– if disassembled must include handwritten or original instructions from donor
as to how to reassemble.
Mattresses and bases – no stains or tears. Must be less than 15 years old.
Coffee tables
Buffets
Chests of drawers
Desks
Desk chairs
TV entertainment units – must not designed for latest TV models
Not accepted:
Bookcases/bookshelves
Large wall units
Older-style TV entertainment units (designed to accommodate old style CRT TVs)
Bunk beds; water beds; loft beds
Bed frames with wire bases
Stand alone bed heads or parts of beds that do not form a complete set
Bean bags
KITCHENWARE
Accepted:
Bowls
Mugs/cups
Cutlery
Pots
Pans
Kitchen utensils (eg., spatulas)
Not accepted
Any knives except table cutlery
LINEN
Accepted:
Doonas
Blankets
Towels
Pillows – must be new
Not accepted:
Electric blankets
Used pillows
UNOPENED/NEW TOILETRIES
Accepted:
Soap
Unopened toothbrushes
Unopened feminine hygiene products
Not accepted:
products)
MISCELLANEOUS
Accepted:
Suitcases on wheels
Floor rugs
Musical instruments (except organs; pianos; wind instrument;, or any instruments that are
blown by mouth or require a mouthpiece)
ELECTRICAL ITEMS
condition. Electrical cabling/plugs must be fully compatible with Australian power outlets
without the need for adapters.
Accepted:
our community partners upon receipt of item.
Fridges
Televisions (must have base/stand)
Microwaves
Washing machines
Clothes dryers
Vacuum cleaners
Computers – must be wiped of donor’s data
Laptops
Ipads
Smart phones – must be wiped of donor’s data and must include charger
Electric beds – must be less than 5 years old
Electric recliner chairs
Not accepted:
Kettles
Toasters
Clothing irons
Coffee machines
Rice cookers
Electric blankets
Printers
Dryers
Any other small electrical appliance (eg., blenders; toasted sandwich machines).
ITEMS THAT ARE NOT ACCEPTED:
DonateDirect greatly appreciates your generosity, however, there are some things that cannot be accepted for donation due to safety or practicality issues, or where there is low demand for an item.
Clothing – this may be temporary, due to current low demand from our community
partners due to COVID-19/hygiene issues.
Children’s items
Toys
Books
Any baby or young children’s items (eg., cots; port-a-cots; change tables; cradles; car seats;
prams/strollers; high chairs; booster seats; baby capsules) – please donate to St Kilda Mums
Outdoor equipment
Ladders
Lawnmowers and other gardening equipment
Trampolines
Outdoor furniture
Washing lines
Barbeques
Food items (eg., canned food)
Heating and cooling equipment
Heaters
Portable or fixed air conditioners
Fans
Vehicles
Bicycles
Scooters
Furnishings:
Carpets and underlays;
Blinds, curtains, or other window coverings.
Miscellaneous
Weapons
Gas appliances or gas bottles
Fire extinguishers and other pressurised bottles or cannisters
Helmets